Shared vs Dedicated Numbers: Which One Should Your Business Use?

Choosing the right type of phone number is crucial for your business communication strategy. Shared and dedicated numbers each have their own advantages and considerations. Understanding the differences can help you make an informed decision that best suits your business needs.

What Are Shared Numbers?

Shared numbers are telephone lines used by multiple businesses or users. Instead of having a unique number exclusively for your business, you share the same number with others. This setup is often provided for free, making it an attractive option for startups and small businesses with limited budgets.

Benefits of Shared Numbers

1. Cost-Effective: As shared numbers are free, they are ideal for businesses looking to minimise expenses, especially during the initial stages.
2. Ease of Setup: Shared numbers typically require less configuration, allowing you to start your communication quickly without complex setup processes.
3. Simplicity: Managing a shared number can be straightforward since it often comes with basic features that are easy to navigate.

What Are Dedicated Numbers?

Dedicated numbers are exclusive telephone lines assigned solely to your business. Unlike shared numbers, no other business uses the same number, providing a unique identity for your brand. At Mobile Message, dedicated numbers are available at an affordable rate of only $11 per month.

Benefits of Dedicated Numbers

1. Brand Identity: A dedicated number enhances your brand’s professionalism and credibility, making it easier for customers to recognise and trust your business.
2. Personalised Communication: With a dedicated number, you can tailor your messaging and interactions without interference from other businesses.
3. Better Tracking and Analytics: Dedicated numbers allow for more accurate tracking of your marketing campaigns and customer interactions, providing valuable insights to optimise your strategies.
4. Increased Privacy and Security: Having a dedicated line ensures that your communications are kept separate from other businesses, enhancing data security and privacy.

Cost Comparison

• Shared Numbers: Free of charge, making them suitable for businesses with tight budgets or those just starting out.
• Dedicated Numbers: Priced affordably at $11 per month, offering significant benefits in terms of brand identity, personalised communication, and enhanced tracking capabilities.

Which Number Type Is Right for Your Business?

The choice between shared and dedicated numbers depends on your specific business needs and growth stage.

• Choose a Shared Number If:
  • You’re a startup or small business with minimal budget.
  • You’re testing SMS marketing without a significant financial commitment.
  • Your communication needs are basic and don’t require extensive tracking or branding.
• Choose a Dedicated Number If:
  • You want to establish a strong brand identity and enhance customer trust.
  • You require detailed tracking and analytics to measure campaign effectiveness.
  • Your business handles sensitive information and prioritises data security.
  • You’re ready to invest in a reliable and professional communication channel to support growth.

Why Choose Mobile Message for Your Dedicated Number Needs

Opting for a dedicated number with Mobile Message ensures you receive a reliable and feature-rich service tailored to Australian businesses. At just $11 per month, our dedicated numbers provide exceptional value, combining affordability with robust functionalities to help your business thrive.

• Affordable Pricing: Explore our pricing options to find a plan that fits your budget.
• User-Friendly Platform: Manage your dedicated numbers effortlessly with our intuitive platform.
• Local Support: Benefit from dedicated Australian support to assist you whenever you need it.
• Seamless Integration: Easily integrate your dedicated numbers with your existing systems using our API.

Get Started Today

Deciding between shared and dedicated numbers is a pivotal step in shaping your business’s communication strategy. For a professional, secure, and cost-effective solution, Mobile Message offers the best dedicated number services in Australia. Visit our contact page to learn more or sign up for a dedicated number today and take your business communication to the next level.